FAQ

❓ Frequently Asked Questions (FAQs) – Vedara

Welcome to our FAQ section! 🌿 If you have questions, we've got the answers. Check out the most common queries below 👇

🛍️ 1. What type of products does Vedara offer?

We specialize in herbal and Ayurvedic products including:
🌿 Herbal Hair Oils
💧 Vitamin Serums
🧖♀️ Face Masks
🌸 Wellness & Self-Care items
All our products are made from natural, chemical-free ingredients.

⏱️ 2. How long will it take to receive my order?

We usually process and ship orders within 1–2 business days 🚚.
Delivery takes:
📦 2–4 days in metro cities
📦 4–7 days in other areas

💸 3. Is there a shipping fee?

✅ Free Shipping on orders above ₹799
🚚 Flat ₹49 shipping charge on orders below ₹799

🧼 4. Are Vedara products safe for all skin types?

Yes! 🌿 Our products are made from natural ingredients and are free from harmful chemicals. However, we always recommend doing a patch test before full use, especially for sensitive skin.

🔁 5. Can I return or exchange a product?

We accept returns only in case of:
📦 Damaged products
❌ Wrong items received
Please contact us within 48 hours of delivery with photos, and we'll take care of it 💚

📦 6. How can I track my order?

Once your order is shipped, you’ll get a tracking link via email or SMS 🔎. You can also contact us for any updates!

📞 7. How can I contact Vedara?

You can reach us at:
📧 Email: support@vedara.in
📱 WhatsApp/Phone: +91-XXXXXXXXXX
We’re available Monday to Saturday, 10 AM to 6 PM 🕒

🌍 8. Do you offer international shipping?

Not yet! Currently, we ship only within India 🇮🇳. But stay tuned — we’re working on global delivery soon 🌏

If you still have questions, don’t hesitate to contact us!
We're here to help you on your natural wellness journey 🌿✨